INFORMATION ON PERSONAL DATA PROCESSING
GX CONTROL is a mobile application and supplementary product offered for GSM / GPRS communication devices called GSM-X and GPRS-A. It was created by SATEL Sp. z o.o, to provide useful and modern application client, to our Customers, offering: secure access, remote control and visualization of the state of the GSM communication device installed in Customer’s premises.
The Application is provided by SATEL Sp. z o.o at no cost and is intended for use as is.
This page is used to inform our Customers regarding our Privacy Policy if anyone decided to use our Application. The Privacy Policy is also accessible at GX CONTROL mobile application.
If you decide to use our Application, then you agree to the collection and use of information in relation with this policy. The Information that we collect are used for providing and improving our Application. We are not using or sharing customer’s information with anyone except as described in this Privacy Policy.
Information Collection and Use
If you decide to use our Application to achieve remote connection and visualization of the state of your communication device, then you agree to initialize the application client with the following information: IMEI of embedded GSM module, ID of communication device and the User Password representing the user account in your communication device (*). This set of data is entered in Application and stored in Application’s resources, locally on your device. This set of data is enough to establish connection with your communication device.
(*) Details:
- IMEI is an international mobile equipment identifier representing GSM phone module embedded in our communication device. IMEI is used to identify your device in the GSM network and in our system. IMEI is presented in clear on the label of GSM phone module.
- ID of communication device is generated by our servers and assigned to the device while requesting and initializing the connection between communication device and server. ID is stored in protected manner. ID can be retrieved using user functions available in the communication device upon valid authentication of the user.
- User password is only known to you and your communication device
Note: SATEL Sp. z o.o. does not have complete set of data which would allow to connect to
your communication device. On Customer’s side, above set of data is stored in application’s
resources on your device. Knowing that we implemented additional feature for our customers:
An access to your instance of Application can be verified with additional password, which can
be defined in Application.
End-to-end communication between your communication device and mobile Application client(s) is realized over the network with the use of secured transport services hosted by several servers. The servers belongs to SATEL Sp. z o.o.
Established End-to-end communication means continuous transportation of secured data from communication device to customer’s Application to exchange configuration of the communication device and to get the state of communication device through the following functionalities: checking system status, checking input status, checking output status, viewing current troubles, viewing all system events.
SATEL Sp. z o.o. does not collect any data related with End-to-end communication. The data is only kept in customer’s communication device and mobile Application. Our servers are only representing transport layer.
If you decide to activate PUSH messaging in Application client, then you agree that identifier of your device, on which the Application is installed, will be collected and used by us to provide PUSH messaging service. Tokens representing instances of Applications using PUSH service are stored in our servers. The configuration of PUSH messaging service is stored in Application’s cache. With this data SATEL Sp. z o.o. is not able to identify the customer.
Our Application is using QR codes to ease the import of data, needed for initializing the connection with your communication device. The same functionality is used to export the data of communication device to other instance of your Application, on another device.
If you decide to use our Application to scan QR code and to import communication device’s data via QR code, then you agreed to use your device’s camera. Note that our Application uses camera only for QR code scanning.
The user data stored in QR code is not presented in clear. The QR code is generated once per exchange session and protected with session key. Session key is defined by the user and is not exchanged within our Application. While reading the QR code with Application on destination device, you will be prompted to enter exact session key.
Our Application does not use third party services that may collect an information used to identify you. Our Application does not use and does not collect any data which could be assessed as sensitive.
Log Data & Analytics
If you decide to use our Application, then you agree that the following analytics technologies
are in use: Crashlytics (part of Fabric, which has been acquired by Google). To learn more
about Crashlytics’s privacy policy, visit: https://firebase.google.com/terms/crashlytics
We use these technologies to collect anonymous data to help us understand how you use our Application. These tools help us learn how to make our Application better in use. These technologies can tell us what functions of our Application you are using. They also provide us with general information about where in the world our Application is used and what language version our customers are using.
We want to inform you that whenever you use our Application, in case of an error in the Application, Crashlytics can process the error reports stored as Log Data on your device. This Log Data may include information such as: Device name, Operating system version, Application version, the time and date of use of Application. The Log Data is only collected to allow us to lead development and improvement processes for our Application.
Cookies
Cookies are files with small amount of data which may include an anonymous unique identifier. These are sent to customer browser from the website that you visit and are stored on Customer device’s internal memory.
Our web site which is referenced in our mobile Application is using cookies to collect information and to improve our Services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to Customer computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Security
We value Customer trust in providing us the data described above in this Privacy Policy, thus
we are striving to use commercially acceptable means of protecting it. But remember that no
method of transmission over the internet, or method of electronic storage is 100% secure and
reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Application contains url links only to sites related with SATEL Sp. z o.o.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact: